(Pocatello Police Department Community Message, October 9, 2025; Cover photo credit: PPD FB)
Congratulations to the Pocatello Dispatch Center!
The Pocatello Dispatch Center has successfully completed the reaccreditation process and is once again recognized as an Accredited Center of Excellence (ACE) in medical dispatching.
They are the 306th Dispatch Center in the world to earn this distinction and remain the only ACE center in the state of Idaho.
After initially achieving accreditation in 2022, Pocatello Dispatch has continued to uphold the highest standards of service and professionalism, leading to this prestigious reaccreditation.
The International Academy of Emergency Dispatch (IAED), the global standard-setting organization for emergency dispatch services, grants ACE status as its highest distinction. This recognition certifies that the center is performing at or above industry standards, with proven local oversight, rigorous quality processes, and a commitment to continuous improvement.
This achievement highlights the incredible dedication of the men and women of the Pocatello Dispatch Center, who ensure that every call for help is answered with skill, accuracy, and compassion.
